What is independent QA and why does it matter?

A chef shouldn't certify his own dish. Independent QA means your testing team has no incentive to mark bugs as "won't fix" or skip edge cases because the deadline is tight. We're not your developers checking their own work - we're a separate team whose only job is finding what's wrong. That independence means you get honest assessments of release readiness, not optimistic ones.

How does AI fit in your testing process?

AI accelerates our work - it doesn't replace the people doing it. BugBoard uses AI to generate test cases from screenshots and requirements. Our Security Toolkit uses AI to orchestrate 30+ scanners across 8 security pillars and filter false positives. Flows uses AI to self-heal broken automation tests. But every AI output is validated by a human QA engineer. When AI triages a bug or suggests a test case, there's always someone checking whether it makes sense. AI is a tool, not a colleague.

What certifications does BetterQA hold?

ISO 27001:2022 (Information Security), ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental), ISO 13485:2016 (Medical Devices). We're a NATO NCIA Basic Order Agreement holder (NCAGE: 1JGAL), Avetta certified, NIS2 compliant, and ranked in the Clutch 500 (Top 500 B2B Companies Globally). We also built NIS2 Manager - our own compliance platform.

How does pricing work?

You pay for QA engineers. The tools come included - BugBoard, Flows, Auditi, Security Toolkit, and BetterFlow. No per-seat licenses, no add-on fees. Engagements typically start with 1-2 engineers and scale from there. We don't do one-off test runs - we embed into your team for ongoing quality. Monthly retainer, no long-term contracts required.

What tools does BetterQA build?

Eight products, all built by our engineers. Five are included with QA services: BugBoard for AI-assisted test generation. Flows for self-healing automation. Auditi for accessibility compliance. Our Security Toolkit with 30+ scanners. BetterFlow to prove 8 hours = 8 hours worked. We also built Hireo (recruitment) and JRNY (sales) for our own operations. All QA tools are included - not sold separately.

How do you embed in our development team?

Our engineers join your standups, your Slack channels, your Jira boards. They review requirements before code is written - not after. While your developers write features, our QA engineers write test cases in parallel. When a feature is done, the tests are already waiting. This shift-left approach catches bugs at the cheapest stage - requirements - instead of the most expensive stage - production.

What sets you apart from other QA companies?

Three things. 1) We build our own tools - most QA companies use off-the-shelf tools. We built five QA tools that are included free with every engagement. 2) Same engineers, long-term - you know exactly who touches your code. Domain knowledge compounds - a QA engineer who's been on your project for 6 months catches things a new hire never would. 3) We prove our work - BetterFlow shows real-time activity so you know 8 hours means 8 hours worked.

What causes software defects?

The biggest cause is ambiguous requirements - when developers build what they think was asked instead of what was actually needed. Time pressure is second - rushed code means skipped edge cases. Third is integration complexity - Feature A works, Feature B works, but A+B together breaks. That's why our shift-left approach starts with requirements review. The cheapest bug is the one you never build.

Where is the registered office/HQ of BetterQA?

BetterQA has its registered office/HQ at: Cluj-Napoca, Cluj County, Romania.

Does BetterQA have offices at other locations?

No, BetterQA doesn't have any other offices.

What services are provided by BetterQA?

BetterQA has expertise in IT Services, Testing, and IT Support.

What is BetterQA's core competence?

BetterQA's core competence is in Quality Assurance, Manual Testing, Compatibility Testing, Compliance Testing, Load Testing, Performance Testing, Reliability Testing, and Stress Testing.

Which industries does BetterQA cater to?

BetterQA has experience working with clients in the following industries: Startup, Business Intelligence, Travel, Financial Services, Healthcare, and B2B

How many employees are there in BetterQA?

BetterQA has 21-50 employees as per the record.

What is BetterQA's hourly rate?

BetterQA's hourly rate is: $25 - $49

What is the minimum project size requirement for BetterQA?

Min. project size requirement for BetterQA is $5,000 to $10,000.

Which languages can the team at BetterQA communicate in?

BetterQA has proficiency in the following language(s): English

BetterQA

Genuinely passionate about software testing

5.0 (10 Reviews)

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Choosing BetterQA: What to Expect When Building Your IT Solution

BetterQA represents a highly dependable and specialized QA outsourcing option for organizations prioritizing product reliability, compliance, and efficient defect detection. Its certifications, cost advantage, and professional reputation make it particularly suited to tech firms and regulated industries. However, companies seeking a large-scale, full-stack IT vendor or those requiring real-time global coordination should carefully assess whether BetterQA’s focused scope and regional footprint align with their operational needs.

Key Advantages That Make BetterQA a Reliable Quality Assurance Partner

Deep Expertise Through QA-Only Specialization- BetterQA operates as a dedicated software testing and quality assurance company rather than a general IT firm. This singular focus helps them build stronger domain expertise, test discipline, and quality-first processes.
Strong Industry Certifications and Compliance Readiness- The company holds ISO 27001 and ISO 13485 certifications and is also a registered NATO vendor, which indicates maturity in data security and compliance practices, valuable for clients in regulated fields like healthcare, fintech, and IoT
Excellent Client Reputation Backed by Verified Reviews- With consistent 5-star ratings on GoodFirms and other platforms, clients frequently highlight the team’s responsiveness, test accuracy, and communication standards. This aligns with their positioning as a dependable QA outsourcing partner
Cost-Efficiency Combined With Scalable Resource Allocation- Based in Cluj-Napoca, Romania, BetterQA offers competitive Eastern European pricing while providing the flexibility to quickly scale QA resources as needed, ideal for agile teams or projects with changing test loads.

Potential Drawbacks and Considerations Before Choosing BetterQA

Comparatively Young Company With Moderate Scale- Founded in 2018, BetterQA is still younger compared to long-established QA consultancies. While growing, its organizational scale and long-term stability might not yet match global multi-thousand-employee service providers.
Limited Availability of In-Depth Public Case Studies- Despite strong testimonials, few detailed public case studies reveal the measurable business impact or testing methodologies used for specific industries, which may leave some clients seeking more transparency before engagement.
Timezone and Coordination Challenges for Distant Clients- While well-positioned for European clients, US or Asia-Pacific companies might experience communication delays due to timezone differences, especially if projects demand tight real-time collaboration.
Focused QA Service May Require Additional Vendors for Full Delivery- Because BetterQA primarily provides testing services, clients requiring end-to-end development, DevOps, and post-release support must partner with other providers to cover the full software lifecycle.

Pros

Specialized QA & IT Support Expertise: Focused primarily on quality assurance and IT testing, providing skilled personnel for reliability, recovery, and compliance testing.
Certified & Compliant: ISO 13485 and NATO-aligned vendor standards enhance trust for regulated industries.
Embedded Testing Model: QA engineers integrate with client workflows, allowing early bug detection and faster feedback loops.
Versatile Testing Services: Offers load, stress, performance, recovery, reliability, and compliance testing, covering broad IT support needs.
Positive Client Feedback: Clients praise communication, responsiveness, and clarity of reporting.
Supports Critical Systems: Services like recovery testing and reliability testing directly help maintain IT infrastructure stability.

Cons

Limited Public Success Metrics: Few verifiable case studies with measurable outcomes (e.g., uptime improvement, defect reduction) are publicly available.
Smaller Team Size: With around 50 professionals, the capacity for very large-scale IT support projects may be limited.
Indirect QA vs Core IT Support: Many services are QA-focused, so purely IT operations support (helpdesk, network administration) is not part of their portfolio.
Limited Global Brand Recognition: While well-regarded in Europe, international brand presence is smaller compared to larger IT support firms.

Reviewed by: Purvi Pandya

About BetterQA

BetterQA is an independent QA service that catches bugs your developers miss.
We're 50+ QA engineers who built 8 proprietary AI tools to work faster than traditional QA teams. Our flagship tool, BugBoard, turns any bug screenshot into a complete bug report with test cases in under 5 minutes - a process that typically takes 3 hours manually. It also generates test cases in bulk: select 100 bugs, AI groups them by functionality, outputs organized test suites in minutes instead of days.

What makes us different:
We build our own tools instead of buying them. While others struggle with vendor lock-in, we've coded 8 platforms specifically for QA efficiency:

BugBoard - Screenshots to documented bugs with AI test generation
Flows - Self-healing test automation (record once, replay forever)
BetterFlow - Proves 8 hours billed = 8 hours worked (GitHub/Jira correlation)
Auditi - Multi-compliance auditor (GDPR, WCAG, FDA, security)
Journey - AI-powered CRM with signal detection
Hireo - AI recruitment (3 hours of CV work → 2 minutes)
AI Security Toolkit - One command, 8 security pillars, findings that matter
Scanner - SEO/GEO health monitoring across multi-site ecosystems

All tools integrate directly into AI coding assistants via Model Context Protocol (MCP) - developers can query bugs, trigger tests, and mark fixes without leaving their IDE.

Who we serve:
Enterprise software, SaaS platforms doing integrations or mergers, and any team where broken code in production means lost revenue.

Why companies trust us:

NATO NCIA Basic Order Agreement holder (NCAGE: 1JGAL)
ISO 9001/27001/14001/13485 certified
Zero conflicts of interest - we didn't write your code, we just test it
Every engineer is named, known, and accountable (not anonymous offshore resources)

Your developers testing their own code is like students grading their own homework. We're the teachers with red pens.

Languages Supported: English

						
									Location
									Cluj-Napoca, Romania
								
									Min. project size
									$5,000 to $10,000
								
									Avg. hourly rate
									$25 - $49/hr
								
									Employees
									21-50
								
									Founded
									2018

Capabilities

IT Support - 10%

Testing - 10%

Compatibility Testing - 10%

Compliance Testing - 10%

Load Testing - 5%

Manual Testing - 10%

Performance Testing - 5%

B2B - 20%

Financial Services - 20%

Healthcare - 20%

Manufacturing - 20%

Retail - 20%

Large Enterprises - 25%

Mid-Sized Businesses - 25%

Small Businesses - 50%

Portfolio

View

App Testing for Software Company

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QA Testing for Software Development Firm

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QA Testing for Healthcare System

Awards

Top Software Testing Company - Clutch 2026

Avetta Certified 2025

BetterQA Reviews

Write a Review

5.0 (10)

Aggregate Review Score

Based on reviews from ITProfiles, Clutch.

They have great customer service and communication skills.

Posted on September 7, 2023

5.0

Quality 5.0
Schedule 5.0
Value for Money 5.0
Customer Support 5.0
Willing to Refer 5.0

THE PROJECT

Testing
$10,000 to $25,000
1-5 members
Jul 2023 - Aug 2023

Project Summary

BetterQA performed web app testing for a construction company. They performed audits to evaluate the clients mobile application.

THE REVIEW

BetterQAs efforts significantly increased traffic, downloads, and the acquisition of new clients for the client. Their prompt and responsive approach throughout the workflow and impressive customer service and communication skills played a crucial role in achieving these positive outcomes.

Background
Project

Introduce your business, industry it belongs to, as well as the team size.

The company has employees, and works mainly in industry.

What challenges were you trying to address with BetterQA?
What were the services/focus areas of the project?

Services:

Focus Areas:
How much have you spent/invested in this project so far?

We have spent around $10,000 to $25,000 so far in the project
What is the status of this engagement?

We started working together in Jul 2023, and completed the project in Aug 2023
How many team members were assigned to your project?

We have worked with 1-5 team members in the project.
How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

What truly set BetterQA apart was their ability to tailor their solutions to our specific manufacturing processes.

Posted on September 4, 2023

5.0

Quality 5.0
Schedule 5.0
Value for Money 5.0
Customer Support 5.0
Willing to Refer 5.0

THE PROJECT

IT Support
$10,000 to $25,000
1-5 members
Feb 2023 - Sep 2023

Project Summary

Looking to enhance the efficiency of their apps and reduce operational errors, a food manufacturer hired BetterQA for their app testing services. The team also helped build an incident management system.

THE REVIEW

As a result of BetterQAs efforts, the client saw their operational errors decrease by 70% and noticed a higher customer satisfaction rate thanks to their improved product quality. The team was very proactive in terms of addressing the clients needs, and they quickly resolved any unexpected issues.

Background
Project

Introduce your business, industry it belongs to, as well as the team size.

The company has employees, and works mainly in industry.

What challenges were you trying to address with BetterQA?
What were the services/focus areas of the project?

Services:

Focus Areas:
How much have you spent/invested in this project so far?

We have spent around $10,000 to $25,000 so far in the project
What is the status of this engagement?

We started working together in Feb 2023, and completed the project in Sep 2023
How many team members were assigned to your project?

We have worked with 1-5 team members in the project.
How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

Their mental focus was highly remarkable.

Posted on August 13, 2023

5.0

Quality 5.0
Schedule 5.0
Value for Money 5.0
Customer Support 5.0
Willing to Refer 5.0

THE PROJECT

Testing
$10,000 to $25,000
1-5 members
Jul 2023 - Aug 2023

Project Summary

An e-commerce business hired BetterQA to conduct thorough QA testing of their website. The team tested the sites UI elements as well as all of its features and functionalities. They also fixed broken links.

THE REVIEW

Through BetterQAs efforts, the client was able to launch a good-looking site that runs smoothly. The team delivered high-quality outputs in a timely manner and proved capable of providing various solutions to solve problems. They were also highly focused on the project, which impressed the client.

Background
Project

Introduce your business, industry it belongs to, as well as the team size.

The company has employees, and works mainly in industry.

What challenges were you trying to address with BetterQA?
What were the services/focus areas of the project?

Services:

Focus Areas:
How much have you spent/invested in this project so far?

We have spent around $10,000 to $25,000 so far in the project
What is the status of this engagement?

We started working together in Jul 2023, and completed the project in Aug 2023
How many team members were assigned to your project?

We have worked with 1-5 team members in the project.
How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

They consistently exceeded our expectations.

Posted on July 18, 2023

5.0

Quality 5.0
Schedule 5.0
Value for Money 5.0
Customer Support 5.0
Willing to Refer 5.0

THE PROJECT

IT Support
$10,000 to $25,000
1-5 members
May 2023 - Jul 2023

Project Summary

A digital marketing and consulting agency hired BetterQA for app management services. They analyzed the existing apps, identified potential security threats, and provided proposals to optimize performance.

THE REVIEW

Thanks to BetterQAs efforts, the apps had faster loading times and were secured against cyber threats, improving overall performance. The team delivered tasks promptly and provided detailed explanations to the clients questions. The team had a strong commitment to ensuring client satisfaction.

Background
Project

Introduce your business, industry it belongs to, as well as the team size.

The company has employees, and works mainly in industry.

What challenges were you trying to address with BetterQA?
What were the services/focus areas of the project?

Services:

Focus Areas:
How much have you spent/invested in this project so far?

We have spent around $10,000 to $25,000 so far in the project
What is the status of this engagement?

We started working together in May 2023, and completed the project in Jul 2023
How many team members were assigned to your project?

We have worked with 1-5 team members in the project.
How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

We highly recommend BetterQA to any business seeking top-tier application testing services.

Posted on July 17, 2023

5.0

Quality 5.0
Schedule 5.0
Value for Money 5.0
Customer Support 5.0
Willing to Refer 5.0

THE PROJECT

IT Support
$10,000 to $25,000
1-5 members
Jun 2023 - Jul 2023

Project Summary

A digital marketing agency hired BetterQA to test their new mobile app. BetterQA conducted functional, security, and performance testing under various scenarios and provided the client with test reports.

THE REVIEW

Thanks to BetterQA, the clients app launched with minimal issues, ensuring a seamless UX for end clients. The app's performance under load surpassed the clients expectations. BetterQA strictly adhered to the agreed-upon timelines. Their responsiveness, expertise, and dedication were commendable.

Background
Project

Introduce your business, industry it belongs to, as well as the team size.

The company has employees, and works mainly in industry.

What challenges were you trying to address with BetterQA?
What were the services/focus areas of the project?

Services:

Focus Areas:
How much have you spent/invested in this project so far?

We have spent around $10,000 to $25,000 so far in the project
What is the status of this engagement?

We started working together in Jun 2023, and completed the project in Jul 2023
How many team members were assigned to your project?

We have worked with 1-5 team members in the project.
How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

Verification

Business Entity Name Better Quality Assurance SRL

Business Registration Authority Name Private

Incorporation Date July 30, 2018

Type of Business Private Company

Jurisdiction Romania

Business ID RO39687318

Resources

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Contact BetterQA

Registered office:

Cluj-Napoca, Romania

You may get in touch with BetterQA to get more details by sending a message from here.

Send Message

How we get this information: This profile is managed directly by the company, business and legal details are verified by ITProfiles. Verification ensures the details are authentic, transparent, and trustworthy for businesses looking to connect with BetterQA. Updated on September 25, 2026.

BetterQA

Choosing BetterQA: What to Expect When Building Your IT Solution

Key Advantages That Make BetterQA a Reliable Quality Assurance Partner

Potential Drawbacks and Considerations Before Choosing BetterQA

Pros

Cons

About BetterQA

Location

Min. project size

Avg. hourly rate

Employees

Founded

Capabilities

Portfolio

Awards

BetterQA Reviews

Aggregate Review Score

They have great customer service and communication skills.

5.0

THE PROJECT

Project Summary

THE REVIEW

Introduce your business, industry it belongs to, as well as the team size.

What challenges were you trying to address with BetterQA?

What were the services/focus areas of the project?

How much have you spent/invested in this project so far?

What is the status of this engagement?

How many team members were assigned to your project?

How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

What truly set BetterQA apart was their ability to tailor their solutions to our specific manufacturing processes.

5.0

THE PROJECT

Project Summary

THE REVIEW

Introduce your business, industry it belongs to, as well as the team size.

What challenges were you trying to address with BetterQA?

What were the services/focus areas of the project?

How much have you spent/invested in this project so far?

What is the status of this engagement?

How many team members were assigned to your project?

How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

Their mental focus was highly remarkable.

5.0

THE PROJECT

Project Summary

THE REVIEW

Introduce your business, industry it belongs to, as well as the team size.

What challenges were you trying to address with BetterQA?

What were the services/focus areas of the project?

How much have you spent/invested in this project so far?

What is the status of this engagement?

How many team members were assigned to your project?

How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

They consistently exceeded our expectations.

5.0

THE PROJECT

Project Summary

THE REVIEW

Introduce your business, industry it belongs to, as well as the team size.

What challenges were you trying to address with BetterQA?

What were the services/focus areas of the project?

How much have you spent/invested in this project so far?

What is the status of this engagement?

How many team members were assigned to your project?

How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

We highly recommend BetterQA to any business seeking top-tier application testing services.

5.0

THE PROJECT

Project Summary

THE REVIEW

Introduce your business, industry it belongs to, as well as the team size.

What challenges were you trying to address with BetterQA?

What were the services/focus areas of the project?

How much have you spent/invested in this project so far?

What is the status of this engagement?

How many team members were assigned to your project?

How did BetterQA perform from Project Management Standpoint? Did they adhere to the timelines shared? How did they respond to your needs?

Verification

Resources

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Updated on Jul 01, 2026 by
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