Privacy Policy

Last Revised: October 8, 2025
(Updated to include “Data Collection and Use Policy”)


Principles of Data Protection

This Privacy Policy explains the information we collect from users and visitors of ITProfiles.com (https://itprofiles.com) and our related research and review services (collectively, the “Services”).
By using the Services or agreeing to this Privacy Policy, you consent to the collection, use, disclosure, and handling of your information as described below.

If you are uncomfortable with providing information or having it displayed or used in the ways mentioned here, please do not use the Services.

1. Information We Collect

Information You Provide

Personal Information:
When creating an account, you’ll provide details like your name and email, either directly or via LinkedIn. If you purchase specific services, we may also ask for payment details such as credit card information. Additional profile information, like your location, industry, bio, or phone number, can be provided to enhance your account.

If you suspect someone has created an unauthorized account in your name, contact us for removal.

Reviews and Surveys:
When submitting a review, we collect your name, company, phone number, and email for internal records. For public reviews, you can choose to stay anonymous or provide details like your name, company, and photo.
If you complete a survey, your responses remain anonymous but may be associated with your job title, company size, or location.

Project and Consultation Forms:
If you submit a project or consultation request, we need accurate details like your name, company, project specifics, and contact information. This helps us recommend the most suitable vendors.

Third-Party Information:
You may provide information about others (e.g., clients) for our reference and review process. Please ensure you have their consent before sharing their information.

Information from Third Parties

We may collect information through your social media accounts (e.g., LinkedIn) when you connect them to ITProfiles. This can include any public information you’ve shared on these platforms. Additionally, user-generated content may contain information about you if mentioned by other users.

Automatically Collected Information

We use technologies like cookies, web server logs, web beacons, and JavaScript to gather data about how you use our Services. Cookies help us recognize your device, improve your experience, and secure your information. You can control cookie settings in your browser, but disabling them may affect your ability to use some features.

We also collect information about your device, browser, operating system, and IP address. Location data may be used to provide customized content, advertising, and services based on your location.


2. How We Use Your Information

We process your data under different legal bases, including:

  • Consent: When you agree to receive marketing materials.

  • Contract Fulfillment: When you sign up for an account or purchase services.

  • Legitimate Interest: When processing is necessary for our legitimate business purposes and does not infringe on your rights.

  • Legal Obligations: When required by law, such as fraud prevention or law enforcement cooperation.

We use your information to:

  • Manage your account and provide our Services;

  • Personalize content and communication;

  • Deliver and measure advertising effectiveness;

  • Improve and develop new features;

  • Investigate unlawful activities and protect user safety.

We may anonymize or de-identify your data for use in analytics or research, at which point it is no longer subject to this policy.


3. Sharing Your Information

We may share your information:

  • Publicly, in connection with reviews you post (unless posted anonymously);

  • With your consent or to fulfill your instructions;

  • With third-party vendors providing services like payment processing or support;

  • When required by law or in connection with mergers, acquisitions, or protection of ITProfiles’ rights and safety.


4. Online Analytics, Advertising, and Do-Not-Track

We use third-party analytics tools to better understand how users interact with the Services.
We or third-party vendors may collect data about your online activities to deliver personalized advertising.

You may opt out of interest-based advertising through the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out tools.
Note: Opting out won’t block all ads, only those tailored to your interests.

We currently do not respond to “Do Not Track” browser signals.


5. Accessing, Correcting, and Deleting Information

You can access, modify, or delete your personal information by updating your user profile or contacting us directly.
If you close your account, we’ll remove or anonymize your information within a reasonable timeframe.

Reviews and testimonials you’ve posted cannot be edited or removed once approved.
However, you may submit revisions that will appear under the original post.


6. Data Retention

We retain your information as long as your account is active or as needed for legal, business, or compliance purposes.
When no longer needed, your data will be deleted or anonymized.


7. Security

We employ technical, administrative, and physical safeguards appropriate to the sensitivity of the data to protect your information from unauthorized access, alteration, or disclosure.


8. Links to Third-Party Sites

Our Services may contain links to third-party websites or services. We are not responsible for their content, practices, or privacy policies.
Information shared with third parties is not covered by this Privacy Policy.


9. Updates to the Privacy Policy

This Privacy Policy may be updated as our business evolves.
If changes are made, you will be notified, and the updated policy will include the new effective date.
Continued use of the Services constitutes your acceptance of the updated Privacy Policy.


10. Children's Privacy

Our Services are not intended for children under 13.
We do not knowingly collect data from children under 13.
If such information is discovered, we will delete it promptly.


11. International Users

The Services are based in the United States and governed by U.S. law.
By using ITProfiles from outside the U.S., you consent to having your data transferred, stored, and processed in the U.S. or Canada.


12. Your Rights (EU)

If you are located in the European Union, you have rights to:

  • Access and rectify your data;

  • Request erasure (“right to be forgotten”);

  • Object to processing;

  • Request data portability;

  • Restrict processing in specific circumstances.

To exercise these rights, contact us at the address or email below.


13. Data Collection and Use Policy

1. Purpose of Data Collection

ITProfiles collects and processes publicly available business information to help users discover and evaluate IT service providers.
Our goal is to enhance transparency, accuracy, and visibility within the global IT services ecosystem.

The data collected is limited to publicly accessible B2B information, including:

  • Company names, domains, and public contact details

  • Service descriptions and industry categories

  • Public ratings, awards, and certifications

  • Aggregated or anonymized review data

  • Basic business metadata (location, employee size, founding year, etc.)

We do not collect or process personal data unless it has been intentionally published by a business on public channels.

2. Sources of Data

We gather data from:

  • Public company websites

  • Verified vendor submissions on ITProfiles

  • Public directories and review platforms

  • Openly licensed business datasets

Our automated systems may occasionally use web crawlers that strictly comply with:

  • The source site’s robots.txt directives,

  • Reasonable crawl rates and access limits, and

  • Applicable terms of service.

We do not access gated, private, or paywalled content.

3. Nature of Use

Collected data is used to:

  • Create structured company profiles;

  • Generate category rankings and insights;

  • Produce AI-driven summaries of company capabilities;

  • Improve search relevance and user experience.

All AI-generated summaries are transformative and derived from aggregated public data.
We do not reproduce copyrighted material or misrepresent third-party content.

4. Attribution and Transparency

Whenever possible, ITProfiles provides attribution or outbound links to the original data source.
Vendors may claim or verify their profiles to:

  • Correct or update information;

  • Remove outdated content; or

  • Request attribution for external materials.

All valid correction or removal requests are respected.

5. Data Ownership and Fair Use

ITProfiles does not claim ownership of third-party data.
Trademarks, logos, and brand names remain the property of their respective owners.

Use of public data by ITProfiles qualifies as fair use and serves legitimate business interests, including:

  • Enhancing market transparency, and

  • Promoting visibility for businesses and service providers.

6. Data Corrections and Opt-Out

Businesses can request:

  • Profile edits or updates;

  • Removal of specific data points; or

  • Full opt-out from public indexing.

Contact us to submit such a request.

7. Review and Compliance

This policy aligns with:

  • Global fair use and fair dealing principles;

  • GDPR Article 6(1)(f) – Legitimate Interest; and

  • Industry standards for ethical data aggregation and web crawling.

ITProfiles periodically reviews its data practices to maintain compliance with evolving regulations and community expectations.


14. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

ITProfiles.com
19 Holly Cove Ln
Dover, Kent 19901
United States
📧 hello [at] itprofiles.com