Tiedata Limited

Tiedata is a managed IT support and cyber security provider based in Ripley, Derbyshire, supporting businesses across the East Midlands since 1979.

Most businesses don't want to manage IT — they want it to work, stay secure, and recover quickly when something goes wrong. The problem is that support, security, backup and IT planning usually sit with different suppliers, so when something fails nobody owns it. We bring all four under one accountable team.

Support — fast, human help with measured response times and clear ownership.
Protect — layered security across people, devices, email, Microsoft 365 and networks.
Recover — tested backups, recovery planning and business continuity.
Improve — roadmaps, Microsoft 365 and safe AI adoption, so technology decisions match where the business is going.

We support micro, small and medium businesses, co-managed and multi-site organisations, and international companies needing UK support. We work extensively with legal, finance and accountancy, manufacturing and motor trade clients.

How we work is as important as what we do. Prices are published and banded per user, per month. Support performance figures are published. Scope, responsibilities and chargeable work are agreed in writing before delivery. We have no salespeople — advice comes from the engineers who do the work.

We can't promise technology will never fail or that cyber threats will never appear. No honest provider can. What we can promise is that we'll listen properly, speak honestly, act quickly, keep you informed, and stand behind the service we agree to provide.