Knoativ

KNOATIV is a retail technology company that helps retail and FMCG brands grow revenue from the customers they already have.

We build and deploy AI-powered customer experience platforms across loyalty, unified commerce, and customer support automation. Our approach is optimization first. Instead of replacing what already works, we make existing systems, data, and customer relationships perform better.

Our platforms:

• Valus Loyalty: AI-driven segmentation and personalized engagement that turns transactions into lasting relationships
• LyraCX Commerce: unified commerce with AI product discovery and real-time inventory sync across every channel
• WiseRep AI: AI voice and chat support that resolves customer issues faster and lowers cost per contact

Alongside the platforms we deliver digital solutions for retail brands, including digital optimization readiness assessments, AI excellence programs, branding and marketing, business innovation and product development, business operations and systems integration, customer engagement and CRM, AI-powered business insights, and compliance and cybersecurity.

We support retail brands from three regional offices: Plano, Texas for North America, Business Bay, Dubai for EMEA, and Karachi for Asia.

Our mission is to be the leading digital retail partner for enterprise brands, enabling them to achieve exponential growth and operational excellence through digital innovation, meaningful experiences, and intelligent technology in today's connected age.