A Closer Look at Progress's Performance

Pros

  • Broad, mature product portfolio covering application development and runtime (OpenEdge), UI components (Telerik and Kendo UI), digital experience/CMS (Sitefinity), DevOps and compliance automation (Chef), managed file transfer (MOVEit), data connectivity (DataDirect), infrastructure monitoring (WhatsUp Gold), and multi-model database/semantic tech (MarkLogic).
  • Established, publicly traded vendor headquartered in Burlington, MA, with a long operating history and a large global customer base and partner ecosystem.
  • Widely adopted developer tools with extensive documentation, learning resources, and active communities, which can shorten build times and standardize front-end and back-end development.
  • Enterprise-grade features and options for governance and compliance use cases in several products, such as role-based access, encryption, auditability, and policy automation.
  • Offers commercial support plans and professional services for key platforms, with defined support tiers and SLAs that are documented on product sites.
  • Regular product updates and an acquisition-driven roadmap that has added capabilities in data, DevOps, and security over time, helping customers consolidate vendors.

Cons

  • Documented security incident: MOVEit Transfer experienced a widely exploited zero-day vulnerability in 2023, leading to significant impact across organizations and ongoing litigation and regulatory scrutiny reported in the press.
  • Pricing and licensing are frequently cited in public reviews as complex or on the higher side for certain products, which may affect total cost of ownership for larger deployments.
  • Portfolio breadth from multiple acquisitions can result in varying user experiences, administrative models, and release cadences across products, increasing integration and learning overhead.
  • Public reviews show variability in support responsiveness and depth across products and plans; some customers report slower resolution or the need to escalate for complex issues.
  • Limited presence on services marketplaces like Clutch or GoodFirms for end-to-end custom project delivery, as Progress is primarily a software product vendor rather than a services agency; buyers seeking turnkey implementation may rely on partners.
  • Limited public data on standardized, company-wide security certifications and attestations; verification typically occurs at the individual product level, requiring extra diligence in regulated environments.

About Progress

Progress, based in Burlington, MA, is a trailblazing tech company dedicated to driving innovation and success for our clients. At Progress, we pride ourselves on our ability to deliver cutting-edge solutions tailored to meet the unique needs of each business buyer we serve. Our team of experts excels in a wide range of services to propel your business forward. From Development and eCommerce Development to Mobile App Development and DevOps, we have you covered every step of the way. Here's what sets us apart:
  • Strategic Digital Strategy to elevate your online presence
  • Efficient Staff Augmentation to boost your team's capabilities
  • Innovative API Development for seamless integrations
  • Intuitive User Experience design for enhanced customer engagement
At Progress, we are committed to fostering long-lasting partnerships with our clients, guiding them towards sustainable growth and success. Trust us to be your strategic partner in navigating the ever-evolving digital landscape. Ready to take your business to the next level? Let's progress together! Contact us today for a consultation tailored to your unique needs and goals.

Languages Supported: English

  • Location

    Burlington, MA
  • Min. project size

    Not Disclosed
  • Avg. hourly rate

    Not Disclosed
  • Employees

    1001-2000
  • Founded

    Not Disclosed

Capabilities

eCommerce Development - 15%

Mobile App Development - 15%

DevOps - 10%

Digital Strategy - 20%

Staff Augmentation - 10%

Progress Reviews

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Progress FAQs

Progress has its registered office/HQ at: Burlington, Massachusetts, United States.

No, Progress doesn't have any other offices.

We don't have sufficient information about Progress's core competence.

Progress has experience working with clients in the following industries: Education, Education, Education, Education, Education, Enterprise, Enterprise, Enterprise, and Enterprise

Information regarding Progress's founding year is not available.

Progress has 1001-2000 employees as per the record.

Information regarding Progress's hourly rate is not available.

Information regarding Progress's min. project size is not available.

Progress has proficiency in the following language(s): English

Contact Progress

Registered office:

Burlington, MA

Other Locations:
How we get this information: This profile was created using publicly available information by the ITProfiles editorial team. The company has not yet claimed it, so details may be limited or outdated. Updated on January 15, 2026.