LEX Reception is a close-knit team of legal receptionists dedicated to professionalism, warmth, and 24/7 availability for law firms. With close to 10 years of legal experience, we know how to align our tone, procedure, and terminology with your practice. It takes experience and care to do that. We focus on you. We’re your ambassadors. Every call is our first priority, so your clients feel heard. Our receptionists can handle legal intake and consultation scheduling to build strong relationships. We re more than a legal answering service. Our services include: 24/7 call answering and reception support Customized legal intake Outbound calling Bilingual agents Appointment booking Call screening Payment collection Usage reports All of our plans include additional tools to help manage your practice as standard: Video conferencing Video call with clients using Teleport Live chat Realtime chat support for your visitors Mobile app Stay connected to your firm anywhere LEX Reception also integrates with many leading CRM systems including Clio, PracticePanther, and MyCase. We ll help guide you through any integrations to ensure a seamless flow. We pledge people, not bots. The client experience is driven by human connection. Your callers just want to be heard - and that’s only possible when they’re answered by a real person. That s why we pledge to use real people, never bots or AI. Our friendly receptionists will help to create genuine, lasting connections with your clients, so you can build your reputation. Giving Back. As a legal reception service, we re passionate about hearing those in need. That s why we donate 1% every month to support endangered species across the world.